Previously we had to write everything down on paper and file it. Now we have all our information at our fingertips, easy to find and accessible from anywhere in the home.

How do you avoid documentation becoming a chore? You make it a natural part of day-to-day workflow with the residents. That is how this care home has done in its 42 residential units.

In 2014, Hyldgaarden – a care home for the physically and mentally disabled – faced an immense challenge. Rigorous documentation requirements and complex IT systems were making it difficult for staff to meet care and reporting requirements. There was never enough time in the day!

Documented effect

At Hyldgaarden, and at other homes for the physically and mentally disabled, resources very much depend on the reports staff send to case officers. Digital documentation platforms therefore need to be simple and quick to use, while still meeting the overall legal requirements, as social worker and professional coordinator Anja Toftgaard explains:

“Previously, the municipal department [in Denmark] wanted a long explanation about the contents of the citizen’s care plan. Now it is much more about measuring care outcomes and the well-being of the individual. With Sekoia, we can provide this information an instant and can easily extract the data we need when the case officer calls.”

“Sekoia’s documentation application allow us to easily record what care has been delivered, but importantly include personalised commentary and observations from the carers demonstrating outcomes. If we have not been able to achieve our aims, we are able to see why – for example that we have offered a walk, but the resident declined.”

“Essentially, it has become easier to monitor the care aims and outcomes for each resident, quicker to generate progress reports, and simpler to make sure we deliver what is expected of us.”

Information is invaluable

Hyldgaarden employees widely agree that day-to-day documentation and reviewing the general overview for each citizen has become much better. With Sekoia, there is no excuse for missing responsibilities or forgetting activities, Anja Toftgaard says with a smile: 

“Previously we had write everything down on paper and file it. Now we have all our information at our fingertips, easy to find and accessible from anywhere in the home. This is invaluable for our temporary staff who are not as closely involved with the residents, but need to access essential information quickly when they start a shift at the home.”

 “Our work has become easier because our day-to-day documentation has moved out of the central office. Ultimately, we are passionate about providing personalised care for the residents, and Sekoia has given us more time to do this.”

"Our work has become easier because our day-to-day documentation has moved out of the central office."

Social worker and professional coordinator Anja Toftgaard

Key facts

  • Hyldgaarden comprises six departments with 42 physically and mentally disabled people
  • All 42 bedrooms, as well as common areas, are equipped with Sekoia screens
  • The most popular Sekoia functions updating residents’ daily care record, accessing the residents’ personalised calendar, and ordering care supplies.
  • Sekoia was implemented in October 2014, and continues to be a great success at the service. 
Sekoia   /   2 Eastbourne Terrace   /   London W2 6LG   /   contact@sekoia-care.co.uk   /   Call 07713 462853 Sekoia
2 Eastbourne Terrace   /   London W2 6LG
contact@sekoia-care.co.uk   /   Call 07713 462853
Sekoia
2 Eastbourne Terrace
London W2 6LG
contact@sekoia-care.co.uk
Call 07713 462853