By caring, we mean that staff involve and treat people with compassion, kindness, dignity and respect. In residential care, this means that people, their families and carers experience care that is empowering and provided by staff who treat people with dignity, respect and compassion.
By effective, we mean that people’s care, treatment and support achieves good outcomes, promotes a good quality of life and is based on the best available evidence. In residential care, this means that people are supported to live their lives in the way that they choose and experience the best possible health and quality of life outcomes.
By safe, we mean that people are protected from abuse and avoidable harm. In residential care, this means that people are supported to make choices and take risks and are protected from physical, psychological and emotional harm, abuse, discrimination and neglect.
In some care homes, the reality is heavily influenced by hectic work schedules and limited time for each individual resident. In some cases, this forces the staff to compromise their care competencies and the communication between colleagues could suffer as a result.
When buying a digital care planning system you will most likely have high expectations that the system is going to help you increase efficiency and provide better care for your residents. After all, that is why you bought the system. However, these results will not magically appear once you make the transaction to the supplier of the care planning system.
What makes a digital solution in the care sector great? We have interviewed Professor Neil Maiden on digitisation in care homes in the UK. Professor Maiden has almost a decade's experience in the sector and has accumulated in-depth knowledge as to what makes a solution good or bad.
Microsoft and Sekoia have teamed up in order to create a platform that enhances the quality and efficiency of care delivery. By reducing paperwork and administration in care homes, Sekoia helps customers enable care and create an attractive working environment for the care staff.
It is no secret that documentation and registrations take up a lot of resources of the care home. Documenting every encounter with the residents usually just adds to an already busy day of work for the carers.
Friday we're presenting the "Dignity in care" award at the Great British Care Awards, as part of a sponsorship. We're of course doing this to connect with all the people going to this event. But 1st of all to fly the flag for something utterly important.