CQC - How digitisation can help
make your service caring (3 of 5)

By caring, we mean that staff involve and treat people with compassion, kindness, dignity and respect. In residential care, this means that people, their families and carers experience care that is empowering and provided by staff who treat people with dignity, respect and compassion.

Sekoia is unique in that it is the only solution where there is a screen for each resident which solely pertains to them. This is based on the core principle of bringing the focus of care back to the resident.  

Sekoia was created with the purpose of giving time ’Back to Caring’. We understand that positive caring relationships take time to nurture and this can only be done if this valuable time is freed up from staff. Therefore, the system is designed to be intuitive and quick, so that care can be recorded in an accurate and fast way, thereby allowing carers to spend more time with the people using the service. Also, applications such as pictures allow for staff to interact with the resident and have conversations about their life, family, interests. It also bridges the distance between their families and themselves and enhances communication on both sides.

Sekoia puts the service user back at the centre of care. Foremostly, by ensuring that information pertaining to the service user’s care is made available on their screen or at the point of care itself. Also by making sure care task descriptions and plans are written in first person from the perspective of the service user so that it serves as a reminder to everyone that care must be provided with focus on the service user’s consent, needs, preferences and choices.

Sekoia ensures that all information regarding the service user is maintained confidentially and only made available on a need-to-know basis. Also, the service user’s choices and preferences are at the forefront when creating the care tasks and their descriptions to ensure that all staff are aware of this. These descriptions also take into account the level of independence that a service user can exercise when carrying out certain tasks, so that they are only assisted when required. These features ensure that a service user's privacy and dignity are kept focus points for the organisation.

Care Tasks and Plans are reviewed periodically in order that any change in needs is taken into account and daily tasks and routines for the service user are amended accordingly. This enables all staff members to be aware of the service user’s choice in how they wish to be treated especially towards the end of their life. Sekoia also ensures that End of Life Plans are made available and choices pertaining to DNAR’s etc. are able to be recorded and reviewed.

Also, by trying to ensure that residents have some sort of involvement with their own care, we try to give them back control of their lives and put them at the centre of our purpose.  These tools collectively shape the mindset of the caregiver and allow them to keep care at the core of each day.

Addressing CQC’s Key
Lines of Enquiry (KLOE)

In the wake of the release of CQC’s two reports, “The State of Adult Social Care” and “Celebrating Good Care, Championing Outstanding Care”, it is clear that some providers struggle to adhere to the Care standards set out by CQC. For instance, the number of residential nursing homes rated unsafe is a worrying 37%. So what can you do as a care provider?

17.07.2017   |   READ MORE
Revolution or Evolution
Technology in the care sector

Health + Care finished last week and we are slowly picking up on some of the notes that we made regarding digitisation of care - with a special focus on how technologies help pave the way for a better and more effective care sector.

05.07.2017   |   READ MORE
CQC - How digitisation is helping
towards making your service well-led (5 of 5)

By well-led, we mean that the leadership, management and governance of the organisation assure the delivery of high-quality, person-centred care, supports learning and innovation, and promotes an open and fair culture. In residential care, this means that management and leadership encourage and deliver an open, fair, transparent, supporting and challenging culture at all levels.

30.06.2017   |   READ MORE
Sekoia   /   2 Eastbourne Terrace   /   London W2 6LG   /   contact@sekoia-care.co.uk   /   Call 07713 462853 Sekoia
2 Eastbourne Terrace   /   London W2 6LG
contact@sekoia-care.co.uk   /   Call 07713 462853
Sekoia
2 Eastbourne Terrace
London W2 6LG
contact@sekoia-care.co.uk
Call 07713 462853