Support

For Sekoia, excellent customer support is at the heart of everything that we do. We believe it is important to help customers, no matter how big or small their problem, so that everyone can maximise the benefits of Sekoia.

We want our customers to be happy, their staff to be empowered, and their residents to receive the best possible care. We are with you at every stage of your journey with Sekoia, and are always on call to help your team with any issues. Whichever way you contact us, you will always reach one of our passionate and helpful support team. We also regularly update our Frequently Asked Questions (FAQ) document.

 

How to get help

If you are a current Sekoia user, you can contact us easily through the administration section of the Sekoia platform. Every inquiry gets the same priority and treatment, no matter what issue you are having.

You can also submit a query via our dedicated support site: support.sekoia.one 

Here you will also find our FAQs along with lots of other articles and information about using Sekoia, all of which are regularly updated.

Opening hours

As well as contacting us in writing, you are also welcome to pick up the phone and give us a call. We love hearing from our customers.  Our technical team is on hand to help solve your problems, no matter how small your question, and get you back up and running as quickly as possible.

Call: 07713 462853

Opening hours: Monday - Friday from 08.00 - 16.00

Do you need help?

Go directly to support.

Sekoia   /   2 Eastbourne Terrace   /   London W2 6LG   /   contact@sekoia-care.co.uk   /   Call 07713 462853 Sekoia
2 Eastbourne Terrace   /   London W2 6LG
contact@sekoia-care.co.uk   /   Call 07713 462853
Sekoia
2 Eastbourne Terrace
London W2 6LG
contact@sekoia-care.co.uk
Call 07713 462853