After careful deliberation and consideration, your organisation has chosen a digital technology to introduce into the care services. The technology has undoubtedly been chosen because the benefits are worth investing in. Now, purchasing does not equal a return on investment. Although it’s a reasonable place to start. Before doing so, staff need to appreciate and understand the change and later benefit what’s new.
It is as we know, almost inevitable to avoid Incidents entirely in a bustling care home environment. However, steps and practices can be implemented to ensure that the frequency of such events is reduced as much as possible. It is important to note, that there is no quick fix to reducing the number of incidents, since it requires a dedicated effort from everyone within the organisation in order to see results.
Digitalisation often involves the introduction of one or more new tools that employees must relate to and ideally utilise in a meaningful way. In many cases this takes place in line with an organisational process aimed at improving quality, optimising operations or a third anchor for initiating the digital change. If this is the case, there are a number of considerations that can be made.
When enabling care services through acquisition of new technology, and making that vital change from paper or admin-centric systems to a digital solution at the point of care, it’s important to remember how change requires management directions and supporting structures. One of those being the Super User or IT Champion. We prefer the first term, as IT has very little to do with succeeding in “going digital”.
The pressure on the care sector is pushing some organisations to their very limits. Digitisation is a part of the transformation ahead and using new tools may improve efficiency and boost the care quality. We have gathered 8 steps to bear in mind when switching from paper based care documentation to a digital solution.
When buying a digital care planning system you will most likely have high expectations that the system is going to help you increase efficiency and provide better care for your residents. After all, that is why you bought the system. However, these results will not magically appear once you make the transaction to the supplier of the care planning system.