More Observations
Less Accident and Incidents

It is as we know, almost inevitable to avoid Incidents entirely in a bustling care home environment. However, steps and practices can be implemented to ensure that the frequency of such events is reduced as much as possible. It is important to note, that there is no quick fix to reducing the number of incidents, since it requires a dedicated effort from everyone within the organisation in order to see results.

Staffing shortages have an effect on safe practices. High vacancy rates and a reliance on agency staff to fill these beds can be a significant safety concern. For example, the likelihood of agency staff making errors may sometimes increase, as they are not familiar with the service, and may not have the required training or a proper induction to a home. (Source: State of Care) Here, technology can help increase transparency and information availability for both full-time staff and agency staff.

More specifically, a change to the way of documenting from text-heavy documentation to more effective pre-empted recording. It may appear to be a big change, but when in fact done right, could simplify operations to a great extent with CQC already having provided clear guidelines for this.

With the requirements clearly stated and the staff knowing what to do, they will be able to spend their time with the residents and better utilise this on planned, rehabilitating and preventative actions. Digitisation can help by providing this red line throughout the service, keeping back office logs to a minimum, and ensuring quality assurance in the care home – safeguarding both the residents and the staff. As a result, minimising the frequency of accidents and incidents.

However, new technology needs to be well thought through and implemented

Going fully digital

A care home that centres its communication, planning, and documentation around each individual resident’s needs, is well on the way. This enables the possibility of providing bespoke care for everyone. For instance, residents with speech-impairment can be offered meals in keeping with their requirements and preference, as this information is accessible through clear and concise care plan guidelines.  Another example is new residents who can receive more person-centred care, as their care plans including their needs and preferences may be shared in real-time across teams and professions. All such care delivery is visible and can be followed up adequately, at the same time as an audit trail is being kept.

Observing these “single data points” from an organisational level, they become a rich topsoil out of which a caring next-practice grows. Here, documentation plays an important part generating a view across time and place, allowing for care providers to enhance all parts of their service, and build from previous experiences and learnings to overcome accident and incidents, through their observations.

Why should you get an Outstanding
rating for your care home?

Issac Theophilos, Director of Outstanding Care Homes and former care home manager of a care home rated Outstanding on two occasions, shares his view on the benefits of becoming outstanding and what your care home can do in order to reach this goal.

30.05.2018   |   READ MORE
Going digital
But why?

According to a lot of people, now is the time to place digitisation at the forefront of your care service. But why? This article unravels a few truths about this new “holy grail”, and hopefully challenges you to walk the line – even when digitising. First, we are looking at the motivations for change. What would make someone look at care planning in the first place?

30.05.2018   |   READ MORE
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Cookie Policy

Following the infamous GDPR, we would like to provide a friendly reminder to unsubscribe to our monthly newsletter should you not wish to receive our content focusing on how to digitise and support the care sector.

25.05.2018   |   READ MORE
Sekoia   /   2 Eastbourne Terrace   /   London W2 6LG   /   contact@sekoia-care.co.uk   /   Call (0)20 7751 4010 Sekoia
2 Eastbourne Terrace   /   London W2 6LG
contact@sekoia-care.co.uk   /   Call (0)20 7751 4010
Sekoia
2 Eastbourne Terrace
London W2 6LG
contact@sekoia-care.co.uk
Call (0)20 7751 4010