Every field, whether in the public or private sector, deals with documentation. Administrative protocols such as filling out paperwork ensures minimal risks and protects against potential lawsuits and complaints. Social care is no exception.
Holmes Care Group operates 11 services across the UK, one of them being Craigielea Care Centre in Renfrew. This prize winning home is now implementing digital care planning to gain full transparency into each resident’s care plan and changes in their condition, which makes documenting care easier and helps to ensure they are staying compliant.
Every day managers are facing many decisions. Some easier than others. Digitalisation has the potential to greatly help the process by providing pieces of information that might not be available in a more paper-based care home.
Understanding how the current paper-based routines look at any given care home, makes us wonder what this is all about. How so much time has come to be allocated to documentation has its reasons and own course. Meanwhile, a lot of time is consumed producing more negativity and constraints than promoting actually improved care outcomes.
In both Sweden and Denmark charities such as the Mary Homes and Stora Sköndal have made the switch from paper documentation to digital care planning. Using their data for both quality and efficiency enhancements makes their services more personalised, building on their respective beliefs and organisational visions.
While it is a lawful requirement to provide documentation for the care you provide in your care service or nursing home, this documentation can be used as more than just evidence of the actions you have taken. Naturally, the importance of documentation in healthcare or in aged care facilities will always be important, so the potential for using the documentation more proactively comes from the way your entire organisation is set up to deal with the documentation.
Is it done strictly as a way of covering your back only due to lawful requirements?
A comprehensive care plan, bespoken in great detail according to the service user’s needs, likes and dislikes is something most care homes perceive to be the ideal. You mainly only hear of the positive effects of this from better and more meaningful care to an easier introduction for agency staff. But what if it's impossible to make a good care plan in the first place?
Making data from your services a steady part of care delivery might seem complicated or far from the frontline. For starters, it isn’t. And the difference is considerable. But what does it actually mean to be data-driven?
Every sector is talking about digitalising, and the care sector is no different. But just how digital is your care home and what digital changes may be coming in the future for you? Take the test and find out!