In some care homes, the reality is heavily influenced by hectic work schedules and limited time for each individual resident. In some cases, this forces the staff to compromise their care competencies and the communication between colleagues could suffer as a result.
As the demands of documentation continue to grow and the way of providing care increasingly shifts towards being more digital, the amount of data available also increases. This transition contributes towards the shaping of future care homes across the UK. We are looking at 3 areas that will benefit straight away.
According to a lot of people, now is the time to place digitisation at the forefront of your care service. But why? This article unravels a few truths about this new “holy grail”, and hopefully challenges you to walk the line – even when digitising.
First, we are looking at the motivations for change. What would make someone look at care planning in the first place?
Digitalisation often involves the introduction of one or more new tools that employees must relate to and ideally utilise in a meaningful way. In many cases this takes place in line with an organisational process aimed at improving quality, optimising operations or a third anchor for initiating the digital change. If this is the case, there are a number of considerations that can be made.
When buying a digital care planning system you will most likely have high expectations that the system is going to help you increase efficiency and provide better care for your residents. After all, that is why you bought the system. However, these results will not magically appear once you make the transaction to the supplier of the care planning system.
When enabling care services through acquisition of new technology, and making that vital change from paper or admin-centric systems to a digital solution at the point of care, it’s important to remember how change requires management directions and supporting structures. One of those being the Super User or IT Champion. We prefer the first term, as IT has very little to do with succeeding in “going digital”.
In the last ten years, there has been an increasing amount of focus on person-centred care, care tasks, documentation and rehabilitation. As a consequence, today’s care staff are spending less time socialising with the residents. This can leave care staff with a stressful feeling of not quite cutting it, and not providing the level of care to the residents that they deserve.
Issac Theophilos, Director of Outstanding Care Homes and former care home manager of a care home rated Outstanding on two occasions, shares his view on the benefits of becoming outstanding and what your care home can do in order to reach this goal.
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