How digitalisation supports decision-making in a care home

Every day managers are facing many decisions – some easier than others. Digitalisation has the potential to greatly help the process by providing pieces of information that might not be available in a more paper-based care home.

As digital care planning solutions have become popularised, the benefits of these solutions have also become more well-known. Often, the most commonly cited benefits are providing a better overview of information, saving time on paperwork, and providing a more transparent auditing trail. These can bring tangible benefits such as cost savings, improved employee satisfaction, and reduced recruitment costs.

In short, there are many arguments in favour of digitalisation. However, they all count for nought if the digital tools are not embraced and well-led in the day-to-day work.

How digital care planning can help you be more well-led

Digitalisation is as much about culture as the actual tools themselves. You won’t be more well-led just by purchasing access to gadgets and devices. You become better led when members of staff gather around the new ways of working. If everyone buys into your eMAR, care planning or what it might be, their benefits will also come naturally.

A better overview of the daily activity in your care home helps inform better decisions, as you can better plan resources and support. For staff and residents. Securing a well-led operation, but also a more caring and thriving care home.

Excessive paperwork is a double burden for care homes
Understanding how the current paper-based routines look at any given care home, makes us wonder what this is all about...

Staff as co-creators of new practice

A change in culture and work routines requires time, patience, and resources from a management’s point of view. Many change agents stress the importance of staff involvement when introducing changes to their routines. So, how to do this appropriately?   

Feeling appreciated and involved in the creation of something like recording practices will ensure this. Again, this role falls on the manager. Often a tough position, as everyone expects the registered manager to already know the ins and outs of the business. But with a new care planning system, this isn’t always the case. Managers need to learn too and adjust practices to being digital. Here, the systems should support them in building this landscape.

Care workers, nurses and every other staff member have to navigate within these processes, so why not have them influence this process too? By doing so, you ensure more team members buy into the new ways of working giving digitalisation the best chances to succeed.

Examples of specific benefits digitalisation can bring are

  • Quick and easy access to reports on daily care activity
  • Easily understandable data overviews providing the relevant knowledge - nothing more
  • Smooth and focused care delivery
Putting on the CQC glasses, how is digitisation helping towards making services well-led
Care planning should supply various stakeholders, in particular Owners and Senior Management access to Reports that clearly outline the level of care being provided within their organisation.
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2 Eastbourne Terrace   /   London W2 6LG   /   Call (0)20 7751 4010
2 Eastbourne Terrace
London W2 6LG
Call (0)20 7751 4010