Support

For electronic care planning, excellent customer support is at the heart of customer success. We believe it is important to help out to maximise the benefits of Sekoia.

We want our customers to be happy, care workers to feel empowered, and residents to receive the best possible care. We are with you at every stage of your on boarding, and we are always on call to help your team with any issues. Whichever way you contact us, you will always reach one of our support team.

If you need support, then just click here. 

How to get help

If you are a current Sekoia user, you can contact us easily through the administration section of the Sekoia platform. Every inquiry gets the same priority and treatment, no matter what issue you are having.

You can also submit a query via our dedicated support site.

Here you will also find our FAQs along with other articles and information about using Sekoia, all of which are regularly updated.

Opening hours

As well as contacting us in writing, you are also welcome to pick up the phone and give us a call. We love hearing from our customers.  Our technical team is on hand to help solve your problems, no matter how small your question, and get you back up and running as quickly as possible.

Call: 07713 462853

Opening hours: Monday - Friday from 08.00 - 16.00

Do you need help?

Go directly to support.

Sekoia   /   2 Eastbourne Terrace   /   London W2 6LG   /   contact@sekoia-care.co.uk   /   Call (0)20 7751 4010 Sekoia
2 Eastbourne Terrace   /   London W2 6LG
contact@sekoia-care.co.uk   /   Call (0)20 7751 4010
Sekoia
2 Eastbourne Terrace
London W2 6LG
contact@sekoia-care.co.uk
Call (0)20 7751 4010