Privacy and Cookie Policy

By using the websites and associated services, you hereby consent to Sekoia ApS using your personal information in accordance with this privacy and cookie policy ("Policy" in what follows).

This Policy applies to all those who visit the website beginning on 25 May 2018. Sekoia ApS may amend this Policy at any time, and any changes shall be made known on the website.

Data manager's contact information

Sekoia ApS
CVR no. 3307 4492
Bredskifte Alle 5
DK-8210 Aarhus V
Tel. +45 7229 2911
E-mail: kontakt@sekoia.dk

(“Sekoia”, ”we”, ”us” or ”our” in what follows)

Handling of personal information

We collect and handle personal information as a natural part of the operation of the website, and we have therefore adopted this Policy. The Policy tells you how we handle the personal information we collect and use when you use our services.

When we ask you to provide us with your personal information, we notify you of which personal information we handle and for what purpose. You receive information regarding the time at which your personal information is gathered through this Policy.

Use of website without subscribing to services
It is possible to use the website without us collecting information about you, as described in the following section. However, you must keep in mind that the website uses cookies, and deactivating them may reduce the site's functionality.

When you subscribe to services on the website or contact us
We use personal information about you to deliver our services to you, to improve our service and to ensure quality in our services as well as in our contact with you.

Specifically, the personal information we use encompasses:

  • Ordinary personal information in the form of contact information
  • Personal information about names, contact information
  • Information included in references to us

Sekoia does not collect traceable personal information about our users from third parties.

We collect and store your personal information for specific purposes
We collect and store personal information in connection with specific purposes or other legal, business-related purposes. Information is handled in connection with tailoring our communication and marketing to you.

You can read more about individual services in what follows. We always adhere to the general principles that are described after the individual services.

Chatbot
The chatbot from Drift serves as support to visitors to the website and helps everyone here find the content they're looking for.

Sekoia handles the following information, but only if it is provided by the visitor:

  • Personal information about names, contact information

Sekoia handles information that used for the services we provide, such as:

  • Booking meetings, responding to requests and other conversational contact

The information is not passed on to third parties.

We handle this information based on your authorisation, and we comply with the conditions set forth in the Policy.

Newsletter
On the website, you can subscribe to our newsletter. If you choose to subscribe, you can always unsubscribe from this service at any time. By doing so, you will not receive newsletters or other unsolicited business enquiries from our partners in connection with this newsletter. In the event of a special enquiry, it will depend your prior consent.                                                            

When sending out the newsletter, we use a tracking pixel to track the times the email newsletter is opened and to notify the sending server that our newsletter has been received and opened. When you click on a link in our newsletter, this is tracked via the destination page to which the link leads. This allows us to see which articles have been particularly popular, etc. This tracking is also used for profiling purposes.

We only handle relevant personal information
We only handle personal information about you that is relevant and sufficient in relation to the purposes defined above. The purpose is decisive for which type of personal information about you is relevant for us. The same applies to the scope of the personal information we use. For example, we do not use more personal information than what we need for the specific purpose.

We only handle necessary personal information
We collect, handle and store only the personal information that is necessary in relation to fulfilling our established purposes. Furthermore, the type of personal information that is necessary to collect and store for our business operations may be determined by legislation. The type and scope of the personal information we handle may also be necessary for fulfilling a contract or other legal obligations.

Updating your personal information
Because our services depend on your personal information being correct and up to date, we ask that you inform us of any relevant changes to your personal information. You can use the contact information above to notify us of your changes. We will also ask you to update your information as needed, e.g. via our newsletter email.

We erase your personal information when it is no longer needed
We erase your personal information when it is no longer needed in relation to the purpose for which we began collecting, handling and storing it.

We store personal information that we are legally obligated to store.

We obtain your consent before we handle your personal information
We obtain your consent before we handle your personal information for the purposes described above, unless we have a legal basis to do so. We will inform you of any such legal basis and of our legitimate interest in handling your personal information, e.g. if it is necessary in order to fulfil the contract to which you are a party, or in order to implement measures taken upon your request prior to the signing of the contract.

Your consent is voluntary, and you can rescind it at any time by contacting us. Use the contact information above if you would like further information. This will not, however, affect the legality of the handling of personal information that is based on consent before it is rescinded.

We do not share your personal information without your consent
If we share your personal information with business partners and other stakeholders for use in marketing and other activities, we will obtain your consent beforehand and inform you what your personal information is being used for. You can object to this type of sharing at any time.

We do not obtain your consent if we are legally obligated to share your personal information, such as in the case of legally mandated reporting to a government authority.

Security

We protect your personal information to keep it from unintentionally being lost or modified, to prevent it from unauthorised publication, and to prevent unauthorised parties from gaining access to or knowledge of it.

We use data processors in the EU that store and process personal information on Sekoia's behalf, in accordance with this data policy and applicable legislation.

In the event of a security breach that results in a heightened risk of you suffering discrimination, ID theft or fraud, financial loss, damage to reputation or any other significant disadvantage, we will notify you of the security breach as quickly as possible.

Use of cookies

We use cookies to collect information about you, which is then used to adapt and improve our content. If you do not want us to collect your information, you can delete your cookies and avoid further use of the website. Below we have elaborated on which information is collected, the purpose it serves and which third parties have access to it.

What are cookies?
The website uses "cookies", which are text files that are saved on your computer, mobile phone or other device in order to recognise it, remember the settings, calculate statistics and target ads. Cookies cannot contain damaging codes, such as viruses.

It is possible to delete or block cookies. To do so, instructions are available multiple places online. If you block or delete our cookies, you run the risk of the website not functioning optimally and of not being able to access certain parts of the website.    

Third party cookies
We have allowed third parties to install cookies from the website (so-called "third-party cookies").

We use marketing and optimisation cookies to ensure our website functions optimally. The same applies to Google Analytics, which we use to analyse the ways in which our website is used. Collected information is sent to and saved on Google's servers.

You can read more about these cookies and their purpose in the following table:

  • Google Analytics. The purpose is to analyse and better the use of our website. Cookies expire after 365 days.
  • Application Insights fra Microsoft. The purpose is to analyse and better the use of our website. Cookies expire after 365 days.
  • Cookie accept. Sekoia's CMS-system asks for permission to use cookies. Cookies expire after 365 days.

Your rights

At any time you have the right to know what personal information we handle about you, where this information comes from, and what we use it for. You can learn how long we store your personal information for as well as who receives it, in the event we share your personal information here or abroad.

However, access may be limited in order to protect the privacy, business secrets and intellectual property rights of other parties.

You can exercise your rights by contacting us.

You have the right to have inaccurate personal information corrected, deleted or restricted
If the personal information we handle about you is inaccurate, you have the right to have it amended. To do so, you will need to contact us, let us know where the inaccuracy lies, and how the information can be corrected.

In some cases, we will be obligated to delete your personal information. For example, this may happen if you rescind your consent. If you believe your personal information is no longer needed in relation to the purpose for which we have collected it, you can ask to have said information deleted or limited. You can also contact us if you believe your personal information has been handled in any way that violates applicable legislation or other legal obligations.

When you contact us to request to have your information corrected, deleted or restricted, we will look into the matter to determine whether the conditions have been met, and we will then delete or correct the information as quickly as possible.

You have the right to object to our handling of your personal information
You have the right to object to our handling of your personal information. You can also object to us sharing your personal information for marketing purposes. You can use the contact information above to make your objection known. If your objection is justified, we will stop handling your personal information.  

You may have the right to data portability
In certain cases, you may have the right to receive the personal information you have given us in a structured, commonly used and machine-readable format. Furthermore, in certain cases you may have the right to have this information about you transferred from us to another data manager.

Complaints
If you wish to register a complaint about our handling of your personal information, or if we have not accommodated your request, you may also contact your data protection agency.

Do you want to know more?

E-mail us at contact@sekoia-care.co.uk or call (0)20 7751 4010

Sekoia   /   2 Eastbourne Terrace   /   London W2 6LG   /   contact@sekoia-care.co.uk   /   Call (0)20 7751 4010 Sekoia
2 Eastbourne Terrace   /   London W2 6LG
contact@sekoia-care.co.uk   /   Call (0)20 7751 4010
Sekoia
2 Eastbourne Terrace
London W2 6LG
contact@sekoia-care.co.uk
Call (0)20 7751 4010