CQC - How digitisation can 
make your service effective (2 of 5)

By effective, we mean that people’s care, treatment and support achieves good outcomes, promotes a good quality of life and is based on the best available evidence. In residential care, this means that people are supported to live their lives in the way that they choose and experience the best possible health and quality of life outcomes.

Good Health is attainable through providing high-quality holistic care, which includes healthcare but also behavioural support, mental stimulation, engagement through activities etc. With regard to Healthcare services, Sekoia ensures all health data and observations relevant to a specific service user are recorded. This pertinent information is then used effectively in future planning of care so that it can consistently be made better, as it is based on the principle of pre-emptive care. Records of health vitals and medical appointments are also kept up to date. Any other patterns that may be observed to do with behaviour, diet, family contact, activities etc. are all noted where relevant, in order to ensure that well-rounded support in all aspects of daily living may be provided to the service user.

Sekoia instils best practice by ensuring that all information required to deliver care is made available at the point of care itself. In addition, we also ensure that all Tasks are designated to staff based on their qualifications and thereby their role within the organisation. This ensures an effective work routine allowing for timely completion of all care duties by competent staff.

3 tips to turn documentation into a valuable asset
Read more about how to make “chore-like” documentation into valuable communication.

Sekoia ensures that all necessary information pertaining to legislation such as the Mental Capacity Act and the Deprivation of Liberty Safeguards is made available in Instructions. Though the Observations application, there is also a provision for recording all DoLS requested in order to allow for a transparent system that reflects service users consent, in line with relevant legislation and guidance. The Plans feature may also be used for this purpose.

Sekoia ensures that Health Measurements such as residents weights, blood sugar levels etc. may be recorded and observed over a period of time in the form of charts/graphs in order to easily identify patterns or fluctuations.   The system also has a provision for recording daily fluid intake. Also within observations staff are able to record any dietary concerns such as loss of appetite, excessive food intake along with consumption of any other substances that may have adverse effects for the service user. These could include sugar, alcohol etc. Observations may be tailored depending on the service users’ specific dietary requirements and stipulations. Recording and monitoring data on all these fronts will ensure the resident care tailored to their needs and choices.  

From "Requires Improvement" to "Good" with digital care planning
Read also how Orton Manor Nursing Home took a step forward onto the digital path saying goodbye to their paper records.

Sekoia ensures in its own way that the service user receives a personalised experience from their system. This is done by making sure that the service user has their own pictures of people or things that are of their choice, displayed as a screensaver in their room. The system also allows them to have access to their favourite radio stations which could continue to play in the backdrop of their room. Also, should the service user have the capacity to do so, they are able to play games on their screen. They are also able to use a messaging service to their family and receive messages if they wish to do so. All these technology-enabled features reinforce to the service user that their needs, choices and preferences are at the centre of our focus and it is our duty to ensure these are catered to in the best way possible.  

 

26.06.2018   |   Digitalisation,
The benefits of documentation
in your care service

While it is a lawful requirement to provide documentation for the care you provide in your care service or nursing home, this documentation can be used as more than just evidence of the actions you have taken. Naturally, the importance of documentation in healthcare or in aged care facilities will always be important, so the potential for using the documentation more proactively comes from the way your entire organisation is set up to deal with the documentation. Is it done strictly as a way of covering your back only due to lawful requirements?

28.03.2019   |   READ MORE
Your care plan is flawed
and you can't make it perfect

A comprehensive care plan, bespoken in great detail according to the service user’s needs, likes and dislikes is something most care homes perceive to be the ideal. You mainly only hear of the positive effects of this from better and more meaningful care to an easier introduction for agency staff. But what if it's impossible to make a good care plan in the first place?

20.02.2019   |   READ MORE
Market Development Manager - Sekoia Ltd.
Central London Office

We are looking for a Market Development Manager who knows social care. You're not necessarily a tech monger, but more socially oriented with your base and network in the sector. You are fired up by our mission to "Enable care" and match the depiction of a superhero sidekick. Why?

29.01.2019   |   READ MORE
Sekoia   /   2 Eastbourne Terrace   /   London W2 6LG   /   contact@sekoia-care.co.uk   /   Call (0)20 7751 4010 Sekoia
2 Eastbourne Terrace   /   London W2 6LG
contact@sekoia-care.co.uk   /   Call (0)20 7751 4010
Sekoia
2 Eastbourne Terrace
London W2 6LG
contact@sekoia-care.co.uk
Call (0)20 7751 4010