A Surefire Way to

Boost Your Caring Staff’s MoraleFor care staff, so much of the success of delivering service to those who need help is focused on cohesion and careful planning. By utilising technology that can make caregiving run more smoothly, staff can shift their focus to care competencies, like collecting knowledge and sharing it with other staff members for optimal communication. After all, boosting competency in the care environment is beneficial for all people involved.

But how are managers to know if their care staff are actually satisfied with their duties? While caring can be a very rewarding experience, it can also have a great personal impact on carers that is both challenging and difficult. This is why it is essential for managers to generate regular employee surveys so that staff members can express their high and low points in caring for the residents and hopefully grow even more competent with the right support.

Tips from an outstanding provider
Read also about the core values that make Burlington Court among the top 1% care homes of the country.

How Are Surveys Effective?For most businesses, employee surveys can boost retention, as staff members will feel more appreciated and understand that their opinions are valued. Since the majority of a carer’s time is spent with the resident one-on-one, a manager is probably unlikely to know each detail of the carer’s regular tasks. A survey is, therefore, a helpful way for managers to be more in touch with carers’ responsibilities and the issues they may face.

Surveys are also effective in any business setting because they emphasise the importance of workplace culture. By giving staff members the opportunity, to be honest about their work and about the company, each employee can contribute to organisational growth and collective achievement. Though the day-to-day tasks of a carer may be done on one’s own, it is still crucial for employees to feel like they are contributing to the greater success of an organisation that extends beyond themselves.  

5 characteristics of a Super User
Read also about how Super Users and management go hand in hand when it comes to leading the change.

What Should the Surveys Address?

Every employee survey will vary based on the company and the manager’s means of running the organisation. Still, there are four main measures that every employee survey should address, including:

  • Employee happiness
  • Personal career goals
  • Employee appreciation
  • Employee plans for the company 

With a survey that covers these four areas, staff members will have ample opportunities to discuss their levels of satisfaction with their current positions. Knowing a carer’s career goals, such as whether or not they wish to be a carer for the long-term, is a great way for managers to better place their staff. These measures can also assist managers in understanding how to improve upon the workplace culture and address factors that may be impeding a carer’s success.

By utilising employee surveys to boost staff retention, managers can get to know the employees on a personal basis and make changes to the company’s structure and goals for the benefit of all people involved.

Contributed by: Lucy Wyndham

13.07.2018   |   Miscellaneous,
How digital is your
care home actually?

Every sector is talking about digitalising, and the care sector is no different. But just how digital is your care home and what digital changes may be coming in the future for you? Take the test and find out!

14.12.2018   |   READ MORE
Implementation of Technology
in the Care Sector (Guide)

After careful deliberation and consideration, your organisation has chosen a digital technology to introduce into the care services. The technology has undoubtedly been chosen because the benefits are worth investing in. Now, purchasing does not equal a return on investment. Although it’s a reasonable place to start. Before doing so, staff need to appreciate and understand the change and later benefit what’s new.

28.11.2018   |   READ MORE
Why get an Outstanding rating
with Issac Theophilos?

Issac Theophilos is the Director of "Outstanding Care Homes" and a former care home manager rated Outstanding on two occasions. In this article he shares his view on the benefits of becoming outstanding and what to do in order to reach this goal.

24.10.2018   |   READ MORE
Sekoia   /   2 Eastbourne Terrace   /   London W2 6LG   /   contact@sekoia-care.co.uk   /   Call (0)20 7751 4010 Sekoia
2 Eastbourne Terrace   /   London W2 6LG
contact@sekoia-care.co.uk   /   Call (0)20 7751 4010
Sekoia
2 Eastbourne Terrace
London W2 6LG
contact@sekoia-care.co.uk
Call (0)20 7751 4010