CQC Backs Digital Care Plan­ning ­At Sekoia Roundtable

Sekoia brought together leaders in the UK health and social care sector for a roundtable at the Danish Embassy to discuss delivering ‘Outstanding’ care and the future of digitalisation in the UK care sector.

The event, hosted by the Danish Ambassador to the UK, His Excellency Claus Grube, aimed to share best practice from Denmark and England, and discuss how care delivery has been transformed following the Danish Government’s decision to digitalise all government services, including in health and social care.

At the event, Andrea Sutcliffe, Chief Inspector of Adult Social Care for the Care Quality Commission (CQC), presented on what the CQC looks for when assessing providers and awarding ‘Outstanding’ care ratings.

She also took the opportunity to highlight the use of technology in some high-quality services, and called on more providers to embrace innovative digital technologies that enhance care delivery, achieve effective outcomes, and improve the independence of the people they support.

Expanding on the potential benefits of greater digitalisation of care services, Ms Sutcliffe also commented about the potential of digital integration between the care sector and the NHS, and noted that the sharing of medical information between health and care professionals, will improve care outcomes for individuals and may help to reduce their length of stay in hospital.

Attendees at the roundtable also had the opportunity to hear from Dr Shahzada Ahmed, a leading Consultant ENT Surgeon at Queen Elizabeth Hospital, Birmingham, and owner of Orton Manor Nursing Home– one of the first in the UK to fully embrace digital technologies to streamline and enhance care delivery.

From "Requires improvement" to "Good"
Read more about how Orton Manor Nursing Home embraced digital care planning to streamline and enhance their care delivery.

More time with the residents 

Dr Ahmed – who was keen to invest in digitalisation for his care homes having seen how transformational it has been within the NHS – outlined how Sekoia has reformed care delivery at Orton Manor. He praised the benefits of Sekoia, including how it frees up staff time to be spent with residents, allows the Home Manager to easily review resident care data and identify patterns with a view to predicting and preventing issues, and how the system automatically alerts all staff when medications are overdue.

Having received overwhelmingly positive feedback from staff, residents and their loved ones, Dr Ahmed intends to roll out Sekoia to his other care homes. He is also keen to develop new applications for the Sekoia platform, and is working closely with the company to design and develop the tools he needs to continually improve care delivery at his services.

The event concluded with a positive discussion on the role technology and digital services can play in helping providers improve care delivery, increase personalisation for residents, and minimise errors, particularly around medication. Many who started the day sceptical of how and when they should invest in digital care tools left with a passion to learn more about how technology could work for them in their services.

Mads Fischer Rasmussen, Chief Executive of Sekoia, said: 

“We were delighted to bring together figures from across the care sector for a vital discussion on the transformational role digital technologies can play in delivering outstanding quality care.

“We know many UK providers are keen to utilise technology in their services, but need support to develop tailored digital solutions. We look forward to helping providers benefit from our unique, proven digital applications so they can empower their workforce and enhance care delivery for the benefit of the people they support.

Presenters at the roundtable included:
Ambassador Claus Grube, Royal Danish Ambassador to the UK
Baroness Greengross OBE, Crossbench Peer and Chief Executive, International Longevity Centre
Professor Martin Green, Chief Executive, Care England
Tej Sehmi, Operations Manager, Burlington Care Home
Mads Fisher Rasmussen, Chief Executive, Sekoia
Dr Shazada Ahmed, Owner, Orton Manor Nursing Home

Other attendees at the roundtable included:
Helen Simmons, Nightingale Hammerson
Laird Mackey, Caring Homes
Jacky Sylvester, Colten Care
Ravi Gidar, Gold Care
Amit Shah, Pathways Care
Nicola Palladino, Amba Care Group
Hannah Williams, Sky TV
Professor Dominic Macqueen, Academic Psychiatrist

You can read more about the event on Care Home Management's website by following this link

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