More Observations with Fewer IncidentsIt is as we know, almost inevitable to avoid Incidents entirely in a bustling care home environment. However, steps and practices can be implemented to ensure that the frequency of such events is reduced as much as possible. It is important to note, that there is no quick fix to reducing the number of incidents since it requires a dedicated effort from everyone within the organisation in order to see results.

Staffing shortages have an effect on safe practices. High vacancy rates and a reliance on agency staff to fill these beds can be a significant safety concern. For example, the likelihood of agency staff making errors may sometimes increase, as they are not familiar with the service, and may not have the required training or a proper induction to a home. (Source: State of Care) Here, technology can help increase transparency and information available for both full-time staff and agency staff.

More specifically, a change to the way of documenting from text-heavy documentation to more effective pre-empted recording. It may appear to be a big change, but when in fact done right, could simplify operations to a great extent with CQC already having provided clear guidelines for this.

With the requirements clearly stated and the staff knowing what to do, they will be able to spend their time with the residents and better utilise this on planned, rehabilitating and preventative actions. Digitisation can help by providing this red line throughout the service, keeping back-office logs to a minimum, and ensuring quality assurance in the care home – safeguarding both the residents and the staff. As a result, minimising the frequency of accidents and incidents.

8 steps to bear in mind when going paperless
New technology needs to be well thought through and implemented. Read here the 8 steps to bear in mind.

Going fully digital

A care home that centres its communication, planning, and documentation around each individual resident’s needs, is well on the way. This enables the possibility of providing bespoke care for everyone. For instance, residents with speech-impairment can be offered meals in keeping with their requirements and preference, as this information is accessible through clear and concise care plan guidelines.  Another example is new residents who can receive more person-centred care, as their care plans including their needs and preferences may be shared in real-time across teams and professions. All such care delivery is visible and can be followed up adequately, at the same time as an audit trail is being kept.

Observing these “single data points” from an organisational level, they become a rich topsoil out of which a caring next-practice grows. Here, documentation plays an important part generating a view across time and place, allowing for care providers to enhance all parts of their service, and build from previous experiences and learnings to overcome accident and incidents, through their observations.

 

The benefits of documentation
in your care service

While it is a lawful requirement to provide documentation for the care you provide in your care service or nursing home, this documentation can be used as more than just evidence of the actions you have taken. Naturally, the importance of documentation in healthcare or in aged care facilities will always be important, so the potential for using the documentation more proactively comes from the way your entire organisation is set up to deal with the documentation. Is it done strictly as a way of covering your back only due to lawful requirements?

28.03.2019   |   READ MORE
Your care plan is flawed
and you can't make it perfect

A comprehensive care plan, bespoken in great detail according to the service user’s needs, likes and dislikes is something most care homes perceive to be the ideal. You mainly only hear of the positive effects of this from better and more meaningful care to an easier introduction for agency staff. But what if it's impossible to make a good care plan in the first place?

20.02.2019   |   READ MORE
Market Development Manager - Sekoia Ltd.
Central London Office

We are looking for a Market Development Manager who knows social care. You're not necessarily a tech monger, but more socially oriented with your base and network in the sector. You are fired up by our mission to "Enable care" and match the depiction of a superhero sidekick. Why?

29.01.2019   |   READ MORE
Sekoia   /   2 Eastbourne Terrace   /   London W2 6LG   /   contact@sekoia-care.co.uk   /   Call (0)20 7751 4010 Sekoia
2 Eastbourne Terrace   /   London W2 6LG
contact@sekoia-care.co.uk   /   Call (0)20 7751 4010
Sekoia
2 Eastbourne Terrace
London W2 6LG
contact@sekoia-care.co.uk
Call (0)20 7751 4010