Tablets help decrease incidents

The LD care village of Solund, Denmark provides a home for about 230 adults with significant and lasting mental and physical disabilities. For more than a year now the staff has been using specially designed tablets for their care delivery and documentation work, experiencing a large efficiency boost and fewer incidents, among other regarding medication.

The digital solution is part of a project to overcome inefficiency and create a best practice regarding communication and documentation of the care plans – across shifts and different professions – helping their residents to a better care.

- About 90 percent of our residents don't have any kind of verbal language. This means that some of the information that they cannot directly communicate them selves has to be done in a stringent manner in our care plans and care notes, says Lone Bahnsen Rodt, who is the CEO of the care village.

Ongoing documentation

The tablets in the residents’ rooms have all the information about how to brush teeth, where and when to take a walk or even the more health oriented care notes about medication and nursing. When a task is completed the staff tics a box letting everyone else know, even across shifts, where we are in today’s plan. And if something important hasn’t been done a subtle indication will caution the staff:

- “The tablets help us document our work throughout the day as opposed to compiling this to the end of the shift, keying in all that has happened in various documents and systems just before going home. At the same time, it reduces the risk of making mistakes and increases our efficiency. Everyone of course needs training, but we are well on the way, foreseeing a great potential for the digital support of our work,” says Anne Christensen, who is a manager at one of the 14 living units.

So far her living unit has seen a drastic decrease of incidents regarding medication oversights, with only one case since October 2015, where Sekoia was introduced. By comparison the same period of time the year before contained 13 cases. 

Actionable Tips for a Personalised Care Plan
You might also find interesting how to provide some feasible tips and pointers as to how your residents’ care plans can get more personalised, we asked Founder and Director of BKR Care Consultancy, Bhavna Keane-Rao.

Focus on best practice 
By focusing on the success stories rather than the opposite the specific care work is being appreciated and supported by information sharing, standards, video guides and tips for colleagues.

- “The residents don’t have to adapt to us, we should adapt to them. For instance, a person with autism doesn’t appreciate 10 different ways of brushing teeth. So if it works best doing so in bed, that is how it should be done – no matter if it is a trained nurse or a temp, who is assisting. That information is easy to pass on using the tablets,” says Anne Christensen.

One of the goals going digital was to share and classify what we know and learn, in an area typically dominated by inherent and individual approaches, Lone Bahnsen Rodt explains.

- We see that working with the tablets encompasses changing unfavourable habits and forming a new mentality. We are doing away with the “I know best” way of doing this by sharing knowledge and focusing on best practice for the benefit of both residents and staff, the Lone Bahnsen Rodt recounts.

Read more about Solund LD care village
The village of Solund provides housing and activites for around 232 people with significant and lasting reduced mental and physical disabilities.
13.06.2018   |   Documentation, Data,
How to Step Into Leadership
(Interview w. Sophie Coulthard)

We sat down with Sophie Coulthard, author of The Care Leader's Handbook and host of our favourite podcast The Road to Outstanding. The topic of conversation was leadership, and how everyone can step into leadership - also in a social care setting.

17.02.2020   |   READ MORE
Aces in Places
5 characteristics of a Super User

Changing the way things are being done is not something that can just be done by the flick of a switch. Our way of doing things is deeply entrenched in our habits. These set routines also carry over to our work. And if managers or directors want to change the routines, they usually just send out an e-mail describing the new change. So, does the change take effect just because of that e-mail?

16.01.2020   |   READ MORE
6 steps to consider
when on-boarding digital care planning

When you decide to take the plunge and become more digital there are things to be wary of. We have outlined 6 steps – from the contract signing to the evaluation meeting!

21.11.2019   |   READ MORE
Sekoia   /   2 Eastbourne Terrace   /   London W2 6LG   /   contact@sekoia-care.co.uk   /   Call (0)20 7751 4010 Sekoia
2 Eastbourne Terrace   /   London W2 6LG
contact@sekoia-care.co.uk   /   Call (0)20 7751 4010
Sekoia
2 Eastbourne Terrace
London W2 6LG
contact@sekoia-care.co.uk
Call (0)20 7751 4010